Why we need an Open Information Policy?

The Bobath Centre for Children with Cerebral Palsy (“the Centre”) is committed to the principle of transparency in our operations.

This policy has a double purpose:

  • To guide all staff and the whole organisation for open sharing of information.
  • To inform people outside the Centre what they can expect or demand, in terms of information, from the Centre.

This policy describes how and what minimum information the Centre will share proactively with the general public, following the principles of availability, integrity and confidentiality (in priority order).

These are our commitments:

We believe in being transparent in our work and accountable to our key stakeholders with our partners, donors, staff, suppliers and in particular with our service users.

We believe that the timely free flow of information in simple and accessible language, form and format is essential for ensuring accountability, learning, trust and effectiveness.

We share information working within our capacity to accommodate requests, which means that we may not be able to respond to all requests. We therefore retain the right to say how much or how little information we are able to provide in response to queries.

Information to be shared freely and openly


Our vision, mission, values, goals and objectives, legal registration and status and registered office address.

Governance & key staff

Names and brief biographies of members of Council, Chair, The Director of the Centre and Senior Management Team members.

Organisational policies, plans and strategies

Who decides Directors’ appointments; staff recruitment, development and promotion; strategies, plans and budget approval; reviews and evaluations; any other organisation’s current organisational policies and procedures documents - HR policies, Equal Opportunity policies, Fundraising policies - should also be shared freely and openly.


Lessons, achievements, success, failures, constraints, and innovations, through annual reports, review/impact reports and audit statements.

Funds and finance

Types, proportion and absolute figures of income; sources of income, expenditure by categories; staff costs, support costs, programme cost, fundraising cost, administration cost; fundraising costs.


Key relationships we have in terms of which groups, partnerships, networks, coalitions, and alliances we belong to and work with, who we receive money from, in what we invest our money, who are our bankers, auditors, lawyers.

Issue-based positions

Our guiding thinking and positions on issues related to our mission, objectives and strategies.


Guiding and decision-making policies and procedures related to how we receive and deal with grievances, whistleblowing, and how we receive complaints and comments from within and outside our organisation.

Exclusion (Exclusion Policy)

There will be certain circumstances in which the level of detail will be restricted. These will be judged on a case by case basis when one or more of the following circumstances apply:

  • When it is considered that detailed disclosure might put the personal safety of the Centre’s staff, partners, or beneficiaries at risk;
  • When it is considered that disclosure might put the work and assets of the Centre
  • If the information is commercially sensitive (e.g. tendering);
  • Where we consider that the cost of disclosure, whether as a time cost or a monetary cost, would be disproportionate to the request, we may decline disclosure but will explain that this is the reason;
  • When an agreement to protect donor anonymity applies to a specific project, or activity;
  • Information relating to organisational plans under development;
  • Personal details of our supporters, partners, donors and staff;
  • Legal matters under negotiation; or
  • Intellectual property or other information provided to us under obligation of confidentiality.

How to make a request for information

Requests for information can be made in writing to: Bobath Centre for Children with Cerebral Palsy, Tandy House, Regal Way, Watford WD24 4YE, or get in touch via email 

We endeavour to respond promptly and without delay. All requests should be responded to within 30 days, unless there is a compelling reason why this is not practical.

Freedom of Information and Privacy Policy

The Centre is a company limited by guarantee Reg No 579091 and registered with the Charity Commission of England and Wales RCN 229663.

All Charities registered under the above mentioned 2014 Act are by virtue of section 22(2) of The Charities Act 2011. It is not a public body and so is not subject to the United Kingdom Freedom of Information Act 2000.

This policy is subject to United Kingdom and European Union data protection and privacy legislation. Accordingly we will not disclose data about living individuals where this is prohibited under applicable law. 

Copyright: How can you use the information disclosed by the Centre?

All materials provided as part of this policy, including all photos and videos, are owned by the Centre, and they can be printed and used for personal purposes only. You can copy or print extracts from this website for such purpose only and without alteration, addition or deletion.  Any other use requires the written permission of the Centre. All rights reserved.

Any request to reproduce copyrighted material should be referred to data@bobath.org.uk

Documents and information available on our website or on request

  • About the Centre
  • Our Mission and Vision
  • Organisational structure
  • A brief history of the Bobath Centre
  • Partners
  • Our Board of Trustees
  • Our Auditors, bankers and regulators
  • Our policies
  • Our strategies
  • Our Annual reports and audited accounts
  • Our Annual review

Originator: Finance and Operations Manager

Date of Version: February 2018

Review Date: As required